PHARM FAQs

General

Is CBD legal?

It is legal to grow and process industrial hemp as an agricultural commodity in the state of Kentucky.  Under the 2014 Farm Bill, the federal government legalized hemp under research and state-run pilot programs, such as the one that exists in Kentucky. Laws limits the allowable level of THC in industrial hemp to 0.3% on a dry weight basis. CBD is found in marijuana and industrial hemp. CBD derived from marijuana is federally illegal. It is only legal under state law in states that have enacted medical and/or adult use cannabis reform laws.

CBD derived from lawful hemp is itself legal. There are two circumstances in which a particular hemp crop is lawful: (1) when the hemp is cultivated in accordance with the 2014 US Farm Act (Domestic Hemp), and (2) when the hemp is non-psychoactive and imported into the US (Imported Hemp).

What are cannabinoids?

Cannabinoids are a group of compounds that are most commonly produced by the cannabis sativa plant.  These compounds typically interact with cannabinoid receptors in the brain.  Cannabinoids can actually originate from within the body (endocannabinoids), from plants (phytocannabinoids, like THC and CBD), and from manufacturing processes (synthetic cannabinoids).

What are terpenes?

Terpenes, or terpenoids, are volatile aromatic molecules.  Over 200 different terpenes have been identified in the cannabis sativa plant.  Various researchers have emphasized the pharmacological importance of terpenes, as they interact with CBD to improve its effectiveness within the body.  Our CBD oil contains selected terpenes to enhance the effects of CBD.  Terpenes have earthy smells and tastes that can be quite strong.  To this end, we have added all-natural flavoring to our products to improve your experience.

What is CBD?

CBD (or cannabidiol)  is one of several cannabinoids naturally produced by cannabis plants.  CBD has no psychoactive effects and is known to have many health benefits. See the About CBD and Pharmacist’s Note pages for more information.

What is hemp seed oil?

Hemp seed oil is oil that is extracted from the seed of a hemp plant.  It does not contain CBD, THC, or any other cannabinoids.

What is the difference between CBD oil and Hemp oil?

Hemp oil can refer to oil that has been pressed from hemp seeds (hemp seed oil) or oil extracted from the hemp plant itself, also known as full-spectrum hemp oil. The full-spectrum plant extract can contain many different cannabinoids and terpenes, however, the composition of the oil is highly dependent on the plant. That means that full spectrum oils can have very high or low amounts of many different cannabinoids.  All of PHARM’s full spectrum or broad spectrum cannabinoid products will be very clear about the cannabinoids contained in them.

On the other hand, PHARM CBD oil is created by mixing pure CBD isolate with oils, flavors and terpenes. Because we use ultra high purity CBD isolate, we know exactly how much CBD is in each of our bottles. We also know that our formulations contain only what we put in them. All of our batches are tested by independent ISO 17025-certified laboratories in order to confirm that our batches have enough CBD, only trace amounts THC, and no contaminants.

Certificates of Analysis for all of our products are available here.

What is the difference between industrial hemp and marijuana?

Industrial hemp and marijuana are both from the cannabis plant. The difference between them lies in the amount of THC in the plant. Hemp plants have low THC content (less than 0.3% dry weight) and high CBD content.  Marijuana plants have higher levels of THC.

Will CBD oil cause me to fail a drug test?

Our CBD oil is formulated with high purity CBD isolate.  There are only very trace amounts of THC in our product, much less than 0.3%.

Most work-place drug screens and tests target THC and do not detect the presence of  CBD.  However, CBD can be converted to THC in acidic conditions.  This conversion is extremely unlikely to occur under physiological conditions [1].

Orders and Accounts

How are the taxes determined for my order?

Sales tax for orders is determined on a state-by-state basis. This determination is based on the shipping address of your order and is calculated at check-out.

How does your guarantee work?

If you are not satisfied with our product for any reason within 14 days of receiving it, please contact us using the Product Returns page to initiate a return.  Please fill out one form for each product you are returning. You will receive a full refund for the product, less shipping charges, once the returned product has been received.

If I’m having issues with my account, who can I contact?

Please contact info@pharm-cbd.com for any account-related issues. We will do our best to contact you as soon as possible.

What if I need to change my order?

If you need to make any changes to your order, please contact us at info@pharm-cbd.com as soon as possible. Changes are possible prior to shipping.  If your order has not yet been shipped, we can make changes.

What if my product arrives damaged or defective?

If your product arrived damaged or defective, please use the Product Return form (1 per product) to initiate a return. We will contact you with a return shipping label and information regarding your refund.

What shipping options do you offer?

We offer ground shipping for our products.  Most orders arrive between 4 and 8 business days. If you need expedited shipping for your order, please contact us at info@pharm-cbd.com.

Product

How is your product packaged?

Our amber glass CBD oil bottles are packaged in boxes made in the United States from recycled paper.

What ingredients are in your products?

The ingredients used in our formulations are of the highest quality and purity available. All of our ingredients are all-natural.  Our CBD oil formulations have CBD isolate, oil, terpenes, and flavoring. That’s it.

Our CBD isolate is ultra high-purity, solvent-free, and Kentucky grown.

Our oil is medium chain triglycerides that are pharmaceutical grade (USP).

The terpenes and flavoring are supplied in their all natural form, with no preservatives or other additives.

What is a suggested serving?

It is suggested to take two (2) 1-mL servings of our CBD oil per day.  The droppers included with our products are graduated to indicate the volume in the dropper. Our 1 oz bottles contain thirty (30) 1-mL servings.